Fishawk service

[SUPERTRAMP]

My Fishawk recently quit giving down temp and would not calibrate, I tried new batteries and all the other stuff, finally called Fishawk on Sunday and left a voice mail asking for a call back.

They called Monday Morning, I went thru all of the issues and the lady says, I am going to send you a new display head to see if that solves the problem, just return mail the old one. Great. 10 minutes later she calls back and says the Boss says send both the new Display and a new probe, that should solve the problem. Just return mail the old ones. and we are good. Now that is service. I can't say enough about the product service they provide.

[stcroixx09]

returns my faith in humanity. good to hear, thanks for sharing

[cliftp]

Hi Mike,

Just bought one and put it on my boat this year. Makes me feel pretty good about the company. Thank you for letting us know. Hope you find some fish next trip too!

Paul C.

[SUPERTRAMP]

Hi Mike,

Just bought one and put it on my boat this year. Makes me feel pretty good about the company. Thank you for letting us know. Hope you find some fish next trip too!

Paul C.

Planning on fishing tomorrow will let you know how we do.

[SeaCatMich]

Two years ago my X4 probe would not work. Called FishHawk and talked to Trevor directly. He had me do a couple of tests in connecting the twp metal posts to simulate the probe being under water to complete the circuit. When that didn't work he shipped out a new probe on Monday and had it by Wednesday. Tested the next weekend and shipped the bad one back.

Ever since Trevor bought FishHawk his customer service has been the best.

[Rascal Trophy Fishing]

Fantastic info. and patronage for a great company.