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stcroixx09

downrigger

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have a one handed crank big jon. goes down fine but when i crank up it gets to tight to turn, more i crank tighter it gets. was able to manually turn spool with my hand to get the ball up. anyone know what parts i might need to fix and how hard they are to install?

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Same thoughts here. Customer service is about communication. My experience with them was they were timely but the people I talked to we're lacking in communication skills. They just don't follow up on details like they should. Was disappointed also.

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I guess I am on another page I have found them very helpful in the past. I guess it just depends on what you need and who you talk with.

sherman

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overall the service is ok. I would maybe email versus phone and or a combination. don't know if they are called drag or spool washers. whichever I am sure its your problem A blindfolded monkey could install them.

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thanks for all the advice. just bought 4 cannaon mag10 stx so no need to fix and no more crankin. now i have 4 big jon manuals 4 sale to are one handed 2 are clutches with star knob. by the way 1 needs a drag washer lol

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im with rascal on this one. I used manuals for many yrs, just couldn't justify the cost for electrics. after cranking them by hand for 30+ yrs and then going to the 13 lb weights and getting a little older I invested in some new electrics. I haven't looked back except to kick my behind for waiting so long. I would never have another manual if fishing anything over 30' LOL.

sherman

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