medic Posted May 28, 2012 Share Posted May 28, 2012 I just want to give a HUGE thank you to Big Jon and their excellent customer service. I started having issues with my probe rigger to the point where I had to put my "emergency" handle on the spool and crank it up with "power assist". This is a 4 y/o Pro Tournament series and it wouldn't pull a 10 lb ball up let alone my normal 12 lb'r. I made a call to Big Jon on a Friday before a holiday and they told me to bring it up. They took it right in and in just a little over an hour, had it working flawlessly for me. I thought for sure I was going to be out my probe rigger for the weekend and possibly longer, but the folks there busted their tails for me and had me back on the water for the evening bite!! Thank you very much, Big Jon!!!! Link to comment Share on other sites More sharing options...
Priority1 Posted May 28, 2012 Share Posted May 28, 2012 A Michigan company that has always been a class act. A satisfied customer especially after a problem is the best advertisement ever. Link to comment Share on other sites More sharing options...
mriversinco Posted May 28, 2012 Share Posted May 28, 2012 Gotta love that service!!! Link to comment Share on other sites More sharing options...
CAC Posted May 28, 2012 Share Posted May 28, 2012 Great company and equally great service! Link to comment Share on other sites More sharing options...
medic Posted May 28, 2012 Author Share Posted May 28, 2012 I totally agree, guys!! Link to comment Share on other sites More sharing options...
sherman51 Posted May 28, 2012 Share Posted May 28, 2012 i love my pro tournaments i got from lord of the riggers. no more than i use them i shouldnt ever have to get anything fixed. i have 4 but so far i have only used 2 of them. im thinking about selling the 2 i havent used.sherman Link to comment Share on other sites More sharing options...
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